Terms & Conditions

Postage & Packing and Delivery

ORDERS RECEIVED BY 4PM ARE DISPATCHED SAME DAY* BY ROYAL MAIL 1st CLASS POST, 

Royal Mail Aims to deliver 1st Class mail the next working day including Saturdays, however we cannot guarantee and do not accept any responsibility for delayed deliveries outside of our control.

* For same day dispatch please order by 4pm Monday - Friday (10.30am on Saturdays)

Orders placed after 10.30am on Saturdays will be dispatched the following Monday, or when it's a Bank Holiday the following Tuesday.

All dispatch times are shown above, however if you would prefer a date in the future please enter date to be sent in the "Order Notes" box on the Checkout page.

One card - £1.35 ( Just the price of the 1st Class Stamp! )

Two - Five cards - £2.25 (Sent to same address in one order)

Six Cards or more (Sent to same address in one order) FREE DELIVERY

SIGNED FOR 1st Class Royal Mail £3.99 (Sent to same address in one order)

CLICK & COLLECT at Present Company, 3 High Street, Broadstairs, Kent CT10 1LP

Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

Other than Order Status Updates we will not email you in the future unless you have given us your consent.

The type of information we will collect about you includes:

your name
address
phone number
email address
credit/debit card details (deleted after order has been processed)

We will never collect sensitive information about you without your explicit consent.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a 'cookie' which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

Please note we DO NOT pass your details to third party companies.

If you have any questions/comments about privacy please use our contacts page.


Payments


We accept payments Securely Online with Credit Card, Debit Card, Paypal, Google Checkout, and by phone.

The goods will not be dispatched until the customer's funds that have been paid to CardsCompany.co.uk have cleared in full.


Orders


Please note that all transactions will be carried out in pounds sterling.

Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers.

We will not be held responsible for pricing errors due to software mal-functions, or human error, and as such reserve the right to decline orders where appropriate.

Goods Out of Stock

In the unlikely event that CardsCompany.co.uk for whatever reason are unable to supply your purchase(s) then you will be notified by email or telephone as soon as reasonably possible (24 hours maximum) and a full refund of cost of item (s) including postage costs actually paid will be made to you within 24 hours.

Non Delivery & Damaged Items

Every item is individually checked by a human before being packed and dispatched.

All claims for missing or damaged goods must be made within 7 days of receipt and in the case of non-delivery within 10 days of notification of being charged. To assist in maintaining our customer goodwill we request that any queries concerning items that are damaged or missing should be brought to our attention as soon as is practicable.

Returns Policy & Guarantee


We guarantee your satisfaction. All of our products come with a no quibble guarantee.

We will gladly and promptly refund the total cost and postage for any item that you return to us for any reason whatsoever, provided it is returned in the same condition that is was received.

You can return unwanted goods within 14 calendar days of delivery and we will refund you the price paid for the goods plus the original delivery cost you paid.

You are responsible for return postage cost.

If you return a product to us that is not received in a brand new condition we reserve the right to return the product to you, or charge you a re-stocking fee of up to 50% of the item.

You are entitled to cancel your order at anytime within 7 days of receiving your goods. If you wish to cancel an order under these terms, first contact us and then return your products unopened within 14 days of receiving your parcel.

Returns Address: Cards Company, 3 High Street, Broadstairs, Kent, CT10 1LP

More Dispatch Details

*If order date is on a Bank Holiday then next working day will apply.

Please Note: Dispatch Times do not apply where we need to contact you regarding a query with your order or products with specific delivery times shown.

Customer Reviews

By submitting a Customer Review you accept that CardsCompany reserve the right to alter and or omit or refuse to publish any part or the entire review at it's own discretion. You also accept liability for any legal action taken aganst yourself or CardsCompanyarising from your review. We only publish your Name and Town or County. If for any reason you would like your review removed from our site please use the form on our contacts page.

Unlawful or Prohibited Use


You shall not use this site for any purpose that is unlawful or by any means prohibited under this terms and conditions. You shall not use this site in any manner, which may harm CardsCompany.co.uk or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.


Web Site Terms of Use & Information

The information contained on this Website is given for general information and interest purposes only. Whilst we try and ensure the information contained on the Website is accurate and up to date, we cannot be responsible for any inaccuracies in the information. As a result, you should not rely on this information, and we recommend that you take further advice or seek further guidance before taking any action based on the information contained on this Website.

Please note that some products on our Website may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Other Products may be represented at a larger size than actual size in order to clearly show details, or smaller than actual size in order to show the entire item.


All the information on this website is intended for guidance only.

The website is regularly updated. Products and prices are subject to change without notice.


Copyright

All contents and information on this site including without limitation text, graphic and images, are the property of CardsCompany.co.uk and or the property of their respective owners and are protected by United Kingdom copyright laws.


Trademarks & Images
All trademarks and Images that appear on this site are the property of their respective owners.

Cookies

How can I control cookies?

Web browser cookies:

If you don't want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.

If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.

You can choose whether to accept cookies that are set by CardsCompany.co.uk and all other websites by going to your Bowsers Settings.

By continuing to view this site is acceptance of our Cookie Policy